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    2004
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    Measuring e-government impact: existing practices and shortcomings
    14 years 5 months ago
    Measuring e-government impact: existing practices and shortcomings
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    Public administrations of all over the world invest an enormous amount of resources in e-government. How the success of egovernment can be measured is often not clear. E-governmen...
    Rob M. Peters, Marijn Janssen, Tom M. van Engers
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