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    Citizen-centered e-government services: benefits, costs, and research needs
    14 years 1 months ago
    Citizen-centered e-government services: benefits, costs, and research needs
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    The promise of E-Government (and its more recent spin-offs of EDemocracy, E-Participation, E-Procurement, and a range of other "E-`s") is to engage citizenry in governme...
    John Carlo Bertot, Paul T. Jaeger, Charles R. McCl...
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