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Besides the conclusion of agreements about quality of service (QoS), one of the major prerequisites for a global service market are means to monitor the fulfillment of those agreem...
This poster paper presents a work in progress in the new emerging area of electronic services (e-services). The networked home with refrigerators and washing machines connected to...
The paper presents research aimed at overcoming barriers to citizens’ ability to access electronic government services. Our concern is specifically ‘non-connectivity'barri...
In addition to producing a pervasive standard and a technology framework, the Web Service initiative has prompted businesses to re-examine their service delivery channels. Back-en...
Clare Gryce, Giacomo Piccinelli, Christian Zirpins