Elderly adults face two serious challenges bridging the digital divide. First, many suffer from physical or cognitive disabilities, which inhibit computer use. Second, the “tradi...
Email clients were not designed to serve as a task management tools, but a high volume of task-relevant information in email leads many people to use email clients for this purpos...
Andrew Faulring, Brad A. Myers, Ken Mohnkern, Mich...
Electronic mail has become the most widely-used application for business productivity and communication, yet many people are frustrated with their email. Though email usage has ch...
Dan Gruen, Steven L. Rohall, Suzanne O. Minassian,...
Email triage is the process of going through unhandled email and deciding what to do with it. This process can quickly become a serious problem for users with large volumes of ema...
Carman Neustaedter, A. J. Bernheim Brush, Marc A. ...