In the early days of email, widely-used conventions for indicating quoted reply content and email signatures made it easy to segment email messages into their functional parts. To...
Automatically finding email messages that contain requests for action can provide valuable assistance to users who otherwise struggle to give appropriate attention to the actionab...
A promising anti-spam technique consists in collecting users opinions that given email messages are spam and using this collective judgment to block message propagation to other u...
Ernesto Damiani, Sabrina De Capitani di Vimercati,...
Software for encrypting email messages has been widely available for more than 15 years, but the emailusing public has failed to adopt secure messaging. This failure can be explai...
We consider activity-centered tasks in email, including the novel task of predicting future involvement of persons from an enterprise in an ongoing activity represented by a folde...
Einat Minkov, Ramnath Balasubramanyan, William W. ...
We consider classification of email messages as to whether or not they contain certain “email acts”, such as a request or a commitment. We show that exploiting the sequential ...
One of the unknowns of emailing is the time it will take the receiver to form and post a reply. Response times vary considerably, and the chronemics of email are an important non-...
Semanta is a system supporting Semantic Email, implemented as an add-in to two popular Mail User Agents, using existing email transport technology and integrated with the Social Se...
Simon Scerri, Ioana Giurgiu, Brian Davis, Siegfrie...