Email clients were not designed to serve as a task management tools, but a high volume of task-relevant information in email leads many people to use email clients for this purpos...
Andrew Faulring, Brad A. Myers, Ken Mohnkern, Mich...
Email is one of the most successful computer applications yet devised. Our empirical data show however, that although email was originally designed as a communications application...
We reduce email overload by addressing the problem of waiting for a reply to one’s email. We predict whether sent and received emails necessitate a reply, enabling the user to b...
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...