INTERACT
2003
14 years 25 days ago
2003
: If multiple evaluators analyse the outcomes of a single user test, the agreement between their lists of identified usability problems tends to be limited. This is called the ‘e...
CHI
2002
ACM
14 years 11 months ago
2002
ACM
Evaluators who examine the same system using the same usability evaluation method tend to report substantially different sets of problems. This so-called evaluator effect means th...