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CHI
2010
ACM
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Human Computer Interaction
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CHI 2010
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What do you know?: experts, novices and territoriality in collaborative systems
14 years 7 months ago
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www.cs.cornell.edu
When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
Jennifer Thom-Santelli, Dan Cosley, Geri Gay
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