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    IJCAI
    2007
    175views Artificial Intelligence» more  IJCAI 2007»
    A Predictive Approach to Help-Desk Response Generation
    14 years 20 days ago
    A Predictive Approach to Help-Desk Response Generation
    Download  www.csse.monash.edu.au
    We are developing a corpus-based approach for the prediction of help-desk responses from features in customers’ emails, where responses are represented at two levels of granular...
    Yuval Marom, Ingrid Zukerman
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