Abstract. In this paper we present a theory-based approach to designing tailorable groupware for the healthcare domain. Both literature and empirical data show the need, and diffic...
We propose an analytic method to evaluate groupware design. The method was inspired by GOMS, a well-known approach to analyze usability problems with single-user interfaces. GOMS h...
Users of synchronous groupware systems act both as individuals and as members of a group, and designers must try to support both roles. However, the requirements of individuals an...