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    CHI
    2003
    ACM
    92views Human Computer Interaction» more  CHI 2003»
    Interpersonal cues and consumer trust in e-commerce
    14 years 12 months ago
    Interpersonal cues and consumer trust in e-commerce
    Download  www.psy.gla.ac.uk
    E-commerce stretches interactions over space and time, and thus requires more trust than traditional shopping. Current approaches to building trust in e-commerce focus on cognitiv...
    Jens Riegelsberger
    claim paper
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