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    HICSS
    2006
    IEEE
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    IT Business Alignment and IT Usage in Operational Processes: A Retail Banking Case
    14 years 5 months ago
    IT Business Alignment and IT Usage in Operational Processes: A Retail Banking Case
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    What is the impact of operational (i.e. nonstrategic) IT business alignment on IT usage? Using case studies in three branches of a retail bank employing identical information syst...
    Heinz-Theo Wagner, Daniel Beimborn, Jochen Franke,...
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