The term usability is ubiquitous in human-computer interaction, so much so that it is commonly used without definition. Rather than one established meaning of usability, there are,...
Motivation – Investigations of large-scale outages in the North American interconnected electric system often attribute the causes to three T’s: Trees, Training and Tools. To ...
Frank L. Greitzer, Robin Podmore, Marck Robinson, ...
Motivation – Designers make decisions that later influence how users work with the systems that they have designed. When errors occur in use, it is tempting to focus on the acti...