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14
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BPM
2007
Springer
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BPM 2007
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What Makes Process Models Understandable?
14 years 1 months ago
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www.mendling.com
Abstract. Despite that formal and informal quality aspects are of significant importance to business process modeling, there is only little empirical work reported on process mode...
Jan Mendling, Hajo A. Reijers, Jorge Cardoso
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