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29
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GI
2005
Springer
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Theoretical Computer Science
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GI 2005
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Trust and quality in electronic communication: Getting to know your customers bit by bit
14 years 5 months ago
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subs.emis.de
: A client was experiencing trust and information quality problems in his structured Internet communication with potential and existing customers. Customer information entered onli...
Andreas Neus, Philipp Scherf, Christian Gebert
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