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36
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JECR
2002
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JECR 2002
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An Integrative Approach to the Assessment of E-Commerce Quality
13 years 11 months ago
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www.csulb.edu
WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...
Stuart J. Barnes, Richard T. Vidgen
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