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    CHI
    2005
    ACM
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    A method to standardize usability metrics into a single score
    14 years 12 months ago
    A method to standardize usability metrics into a single score
    Download  www.measuringusability.com
    Current methods to represent system or task usability in a single metric do not include all the ANSI and ISO defined usability aspects: effectiveness, efficiency & satisfactio...
    Jeff Sauro, Erika Kindlund
    claim paper
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