ECIS
2000
14 years 24 days ago
2000
This paper describes a plan to combine IT support for major tertiary hospitals through to independent GPs under a single application support provider. The objectives of the centre ...
DSOM
2008
Springer
14 years 1 months ago
2008
Springer
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
HICSS
2003
IEEE
14 years 4 months ago
2003
IEEE
As modern organizations increasingly operate in a global economy, they need IT support around the globe; favorable economic conditions also encourage the use of offshore IT teams....
BPM
2005
Springer
14 years 5 months ago
2005
Springer
Healthcare processes require the cooperation of different organizational units and medical disciplines. In such an environment optimal process support becomes crucial. Though hea...