This case describes the implementation and subsequent failure of an innovative system installed in the bars of Alvalade XXI, the recently built football stadium in Lisbon, Portuga...
Bureaucratic institutions not only provide mechanisms to coordinate work activities in the public sector, but also serve to enforce the democratic values of equality and impartial...
This paper contains a set of personal views relating to NHS Connecting for Health’s National Programme for IT (NPfIT), and in particular its Care Records Service, written from t...
This teaching case discusses the challenges being faced by the technology managers at Indian Railways (IR) in the current scenario of a resurgent national economy coupled with inc...
Shirish C. Srivastava, Sharat S. Mathur, Thompson ...
We provide a review of the alignment literature in IT, addressing questions such as: What have we learned? What is disputed? Who are contributors to the debate? The article is int...
This case study discusses two related aspects that are becoming increasingly important in today’s software development practice: re-engineering of a monolithic system into a com...