The paper develops a generic framework for analyzing knowledge management in formal decision groups and applies it to council work. Requirements are deduced for a sociotechnical s...
Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge is a renewable, re-usable and accumulating asset of value to firms t...
The paper reviews information and communication technologies as new tools in cultural representation and knowledge management, addresses issues of persuasion and engagement with t...
In this paper, we examine the role of knowledge management in the design, customization, and delivery of a family of electronically delivered products and services, specifically in...
Nowadays, companies want to learn from their own experiences and to be able to enhance that experience with best principles and lessons learned from other companies. Companies emph...
Sunil Choenni, Richard Walker 0003, Robin Bakker, ...
Knowledge management is very important in the consulting business. On the one hand knowledge is the crucial factor of production that differentiates consulting companies from thei...
Workflow Management Systems need to support organizations adapt their workflows to meet changing environments and business processes. We propose a traceability based knowledge man...
Research within knowledge management tends to either overemphasize or underestimate the role of Information and Communication Technology (ICT). Furthermore, much of the ICT suppor...
We presented at HICSS-34 a new methodology based on the semantics of contracts to model business and, beyond, to manage the knowledge assets of a firm. In this paper we present tw...
In the current market there is a proliferation of knowledge management software solutions. The aim of this paper is to discuss issues concerned in selecting such a system to suppo...