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    FLAIRS
    2004
    133views Artificial Intelligence» more  FLAIRS 2004»
    Justification of Customer Complaints using Emotional States and Mental Actions
    14 years 2 months ago
    Justification of Customer Complaints using Emotional States and Mental Actions
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    We apply reasoning about mental attributes to process the scenarios of multiagent conflicts. Our approach is illustrated by the domain of complaint analysis: rather advanced metho...
    Boris Galitsky, Irina Tumarkina
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