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    FLAIRS
    2004
    133views Artificial Intelligence» more  FLAIRS 2004»
    Justification of Customer Complaints using Emotional States and Mental Actions
    14 years 25 days ago
    Justification of Customer Complaints using Emotional States and Mental Actions
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    We apply reasoning about mental attributes to process the scenarios of multiagent conflicts. Our approach is illustrated by the domain of complaint analysis: rather advanced metho...
    Boris Galitsky, Irina Tumarkina
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