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26
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BDIM
2007
IEEE
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Business
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BDIM 2007
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Derivation of Response Time Service Level Objectives for Business Services
14 years 5 months ago
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— Design of Service Level Agreements (SLAs) emerges as an increasingly important discipline in business-oriented IT management. In this work, we study utility maximization of con...
David Breitgand, Elean A. Henis, Onn Shehory, John...
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