Currently, there is no commonly accepted methodology for developing organizational memory systems (OM) that is comprehensive in the sense that it guides the development process fr...
An approach to develop Organizational Memory Systems is presented. It is based on the re-use of computer-supported discussions held as meeting preparations. The discussions are ri...
A growing concern for organizations and groups has been to augment their knowledge and expertise. One such augmentation is to provide an organizational memory, some record of the ...
We describe an approach to building integrated performance support systems by using model-based task tracking to link performance support tools to video-based organizational memor...
Christopher R. Johnson, Lawrence Birnbaum, Ray Bar...
Stereotypes and clustering are some techniques for creating user models from user behavior. Yet, they possess important risks as users actions could be misinterpreted or users coul...