ICWE
2010
Springer
14 years 5 months ago
2010
Springer
: Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
HICSS
2006
IEEE
14 years 9 months ago
2006
IEEE
IT outsourcing has changed fundamentally since its start in the 1960’s. Since IT outsourcing services evolve and expand continuously, instruments to evaluate outsourcing success...