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This paper presents an ethnographic method for assessing user needs in designing for rural settings. “Serial Hanging Out” consists of short-term participant observation with mu...
This essay draws on participant observation, ethnographic interviews, phenomenological inquiry, and recent insights from the study of swarm intelligence and complex networks to ill...
Software maintenance is a highly collaborative activity whose social context is rarely addressed. To explore this context, we conducted an ethnographic study at a large technology...
Massive, multiplayer online role-playing games foster rich social environments. Within the game, players can interact with other players, make friends, create and cultivate new on...
Children with severe motor impairments such as with disabilities resulting from severe cerebral palsy benefit greatly from assistive technology, but very little guidance is availa...