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29
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JECR
2002
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JECR 2002
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Why Users Choose Particular Web Sites Over Others: Introducing a "Means-End" Approach to Human-Computer Interaction
13 years 10 months ago
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www.csulb.edu
means-end theory, widely used in market research, identifies three levels of abstraction
Deepak Prem Subramony
claim paper
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