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19
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ISSRE
2006
IEEE
102
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Software Engineering
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ISSRE 2006
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Queuing Models for Field Defect Resolution Process
14 years 2 months ago
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www.engr.uconn.edu
This paper explores a novel application of queuing theory to the corrective software maintenance problem to support quantitative balancing between resources and responsiveness. In...
Swapna S. Gokhale, Robert E. Mullen
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