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    IUI
    2000
    ACM
    94views Software Engineering» more  IUI 2000»
    Procedure based help desk system
    14 years 3 months ago
    Procedure based help desk system
    Download  web.media.mit.edu
    In this paper, we describe an outline of “Procedure based help desk system”. Preparing enough amounts of contents for help desk system is important for constructing an efficie...
    Akira Takano, Yuko Yurugi, Atsushi Kanaegami
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