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    EGOV
    2010
    Springer
    147views Information Technology» more  EGOV 2010»
    Designing Quality Business Processes for E-Government Digital Services
    14 years 1 months ago
    Designing Quality Business Processes for E-Government Digital Services
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    Abstract. Research works and surveys focusing on e-Government Digital Services availability and usage, reveal that often services are available but ignored by citizens. In our hypo...
    Flavio Corradini, Damiano Falcioni, Andrea Polini,...
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