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HICSS
2003
IEEE
113views Biometrics» more  HICSS 2003»
14 years 5 months ago
Characteristics of IT Outsourcing Contracts
Once the decision to outsource an activity has been made, managers are faced with issues related to the management of the relationship with their service providers. A critical ele...
Benoit Aubert, Jean-Francois Houde, Michel Patry, ...
HICSS
2007
IEEE
113views Biometrics» more  HICSS 2007»
14 years 6 months ago
Does Interpersonal Trust Also Matter? Exploring the Role of Trust in Successful IT Outsourcing
Recently, the focus of IT outsourcing has been shifting from the “what” and “why” issues to “how” companies manage outsourcing process, during which the relationship m...
Qi Cong, Patrick Y. K. Chau