ICWN
2009
13 years 9 months ago
2009
Abstract-- The reliable delivery of services in service oriented architectures often entails the underlying basis of having well structured system and communication network models....
HCI
2009
13 years 9 months ago
2009
Abstract. IT service delivery is challenging to study. It is characterized by interacting systems of technology, people, and organizations. The work is sometimes reactive, sometime...
CHIMIT
2007
ACM
14 years 3 months ago
2007
ACM
Growth, adaptability, innovation, and cost control are leading concerns of businesses, especially with respect to use of information technology (IT). Though standards such as the ...
EGOV
2003
Springer
14 years 4 months ago
2003
Springer
The paper presents research aimed at overcoming barriers to citizens’ ability to access electronic government services. Our concern is specifically ‘non-connectivity'barri...
RTCSA
2005
IEEE
14 years 5 months ago
2005
IEEE
Large-scale distributed systems, such as ubiquitous computing environments, require a service delivery mechanism in order to keep track of the vast set of services offered and mak...
EGOV
2007
Springer
14 years 5 months ago
2007
Springer
Although the electronic government is under heavy development, a clear vision doesn’t seem to exist. In this study 20 interviews among leaders in the field of e-government in the...
AMCIS
2009
Springer
14 years 6 months ago
2009
Springer
Due to advances in technology and the rapid growth of online services, a significant number of new and inventive web-based service models and delivery methods have been introduced...