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Service-Oriented Architectures (SOAs) are increasingly deployed to achieve distributed systems that are modular, flexible and extensible. Designing for a SOA can be difficult, how...
David E. Millard, Hugh C. Davis, Yvonne Margaret H...
In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
The recent advances in web 2.0 technologies and the rapid adoption of smart phones raises many opportunities for public services to improve their services by engaging their users ...
Daisy Yoo, John Zimmerman, Aaron Steinfeld, Anthon...