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    KSEM
    2007
    Springer
    104views Theoretical Computer Science» more  KSEM 2007»
    Service-Mining Based on Knowledge and Customer Databases
    14 years 6 months ago
    Service-Mining Based on Knowledge and Customer Databases
    Download  eprints.usq.edu.au
    – This paper addresses a service-mining technique and applies this technique to improve the services of vehicle service centers. We propose a service-mining system and its data s...
    Yan Li, Peng Wen, Hu Wang, Chunqiang Gong
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