∗ DSTOP, the Design Support Tool for Operating Procedures, is a relatively simple software tool for support of designers of new interfaces and their procedures for use. DSTOP is ...
∗ This paper introduces low-tech simulation as a technique for testing procedures and their documentation. The key idea is to test the interface-procedure-documentation set in th...
: Standard formats, familiar word choices, consistency, organization, simple graphic formats, technology, mechanics, and the global nature of the user and the media are major consi...
We address two problems of technical authors in structured environments: (1) Structure definitions of the SGML school are limiting: they require one primary hierarchy and do not c...