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    CASCON
    2008
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    Automating SLA modeling
    14 years 1 months ago
    Automating SLA modeling
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    Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
    Tony Chau, Vinod Muthusamy, Hans-Arno Jacobsen, El...
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