IMCSIT
2010
13 years 6 months ago
2010
A key element for outsourcing critical parts of a business process in Service Oriented Architectures are Service Level Agreements (SLAs). They build the key element to move from so...
FIS
2010
13 years 9 months ago
2010
Business applications are facing an increasing demand for being delivered as on-demand services. Service Level Agreements (SLAs) are a common way for specifying the exact condition...
CORR
2010
Springer
13 years 9 months ago
2010
Springer
In recent years, extensive research has been conducted in the area of Service Level Agreement (SLA) for utility computing systems. An SLA is a formal contract used to guarantee th...
NETWORK
2007
13 years 10 months ago
2007
— Two rate SLAs become increasingly popular in today’s Internet, allowing a customer to save money by paying one price for committed traffic and a much lower price for additio...
SIGMETRICS
2008
ACM
13 years 11 months ago
2008
ACM
In this paper, we discuss recent work on buffer sizing in the context of an ISP's need to offer and guarantee competitive Service Level Agreements (SLAs) to its customers. Si...
DSS
2008
13 years 11 months ago
2008
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
HIPC
2004
Springer
14 years 4 months ago
2004
Springer
Computing utilities are emerging as an important part of the infrastructure for outsourcing computer services. One of the major objectives of computing utilities is to maximize the...
ICAC
2007
IEEE
14 years 5 months ago
2007
IEEE
In today’s complex and highly dynamic computing environments, systems/services have to be constantly adjusted to meet Service Level Agreements (SLAs) and to improve resource uti...
IEEESCC
2008
IEEE
14 years 5 months ago
2008
IEEE
In service oriented computing different techniques for monitoring Service Level Agreements (SLAs) are available. Many of these monitoring approaches focus on bilateral agreements ...