This paper explores key issues people experience managing personal boundaries within and across social technologies. We look in particular at email and online social networks. We ...
We conducted interviews with sixteen members of teams that worked across global time zone differences. Despite time zone differences of about eight hours, collaborators still foun...
In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...
Science policy across the world emphasizes the desirability of research teams that can integrate diverse perspectives and expertise into new knowledge, methods, and products. Howe...
Aruna D. Balakrishnan, Sara B. Kiesler, Jonathon N...
For large global enterprises, providing adequate resources for organizational acculturation, the process in which employees learn about an organization’s culture, remains a chal...
Jennifer Thom-Santelli, David R. Millen, Darren Ge...
The emergence of online labor markets makes it far easier to use individual human raters to evaluate materials for data collection and analysis in the social sciences. In this pap...
With the growth in sociality and interaction around online news media, news sites are increasingly becoming places for communities to discuss and address common issues spurred by ...
Two public display systems, with different methods of posting, were deployed over several years. One, the Thank You Board, was designed to give people an outlet specifically for p...
This paper reports on an ethnographic study of the technology-enabled behavior that took place amongst a citizen population living in a conflict zone. We interviewed 65 Iraqi citi...