CSCW
2002
ACM
13 years 11 months ago
2002
ACM
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
Supporting awareness of others is an idea that holds promise for improving the usability of real-time distributed groupware. However, there is little principled information availa...
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
Much of our daily communication activity involves managing interpersonal communications and relationships. Despite its importance, this activity of contact management is poorly un...
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
Bitmap-based collaborative graphics editing systems are a special class of real-time collaborative editing systems. Undo is an important and difficult problem in these systems. Ex...
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
We present an experiment examining effects of gaze on speech during three-person conversations. Understanding such effects is crucial for the design of teleconferencing systems an...
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
Most cooperative work takes place in information-rich environments. However, studies of "information work" tend to focus on the decontextualized access and retrieval pro...
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
We describe a real-time 3-D augmented reality videoconferencing system. With this technology, an observer sees the real world from his viewpoint, but modified so that the image of...
CSCW
2002
ACM
13 years 11 months ago
2002
ACM
In this paper, we first describe a formative empirical study to inform the design of CSCW tools to support idea finding in co-located groups. Groups of students worked on creative...