Online production groups have the potential to transform the way that knowledge is produced and disseminated. One of the most widely used forms of online production is the wiki, w...
Nonprofit organizations working with high-risk vulnerable populations such as human trafficking victims often need to engage in a significant level of interorganizational collabor...
Jennifer Stoll, W. Keith Edwards, Elizabeth D. Myn...
The defining characteristics of autism, including difficulty with nonverbal cues and need for structure, and the defining characteristics of computer-mediated communication (CMC),...
Emotions are an often overlooked aspect of work since they are not included in formal work models. However, they continue provide critical information as well as be part of a rich...
There is general consensus that critical mass at inception ensures the sustained success of online communities. However, no clear understanding of what constitutes such a 'cr...
It would be useful if software engineers/instructors could be aware that remote team members/students are having difficulty with their programming tasks. We have developed an appr...
Open content communities such as wikis derive their value from the work done by users. However, a key challenge is to elicit work that is sufficient and focused where needed. We ...
Nowadays it has become increasingly common for family members to be distributed in different time zones. These time differences pose specific challenges for communication within t...
Xiang Cao, Abigail Sellen, A. J. Bernheim Brush, D...
A successful collaborative tool designed to aid discussion must be flexible, maintain the user’s coordinative agency, and be appropriable in many contexts. We have developed a ...
Margaret Dickey-Kurdziolek, Matthew Schaefer, Debo...
People who review products on the web invest considerable time and energy in what they write. So why would someone write a review that restates earlier reviews? Our work looks to ...