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    Using Social Metadata in Email Triage: Lessons from the Field
    14 years 1 months ago
    Using Social Metadata in Email Triage: Lessons from the Field
    Download  research.microsoft.com
    Email archives are full of social information, including how messages are addressed and frequency of contact between senders and receivers. To study the use of this rich metadata ...
    Danyel Fisher, A. J. Bernheim Brush, Bernie Hogan,...
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