Merging and integrating different conceptual models which have been developed by domain experts and analysts with dissimilar perspectives on the same issue has been the subject of...
What does differentiate service systems from traditional subjects of systems engineering such as manufacturing, and software? We address this issue by defining customer-intensive ...
: This paper analyzes how the information and communications technology-supported international eSourcing of software products and services (IeS) can be effectively executed. The e...
Facilitating collaborative knowledge work is a crucial issue in management: knowledge is a key corporate asset, but it is typically spread across various people in different organ...
Sabrina Bresciani, Alan F. Blackwell, Martin J. Ep...
Understanding how citizens value e-government services is critical to the success of these initiatives. This paper describes the development of a model to identify factors that in...
On September 5, 2006, a legal precedent was set for web accessibility. Federal judge Marilyn Patel sustained discrimination claims by the National Federation for the Blind against...
Information grounds are places where people exchange information. Here we examine use of a mobile device-based social networking service as an information ground. The service allo...
Vidoe blogs (or vlogs) have become increasingly popular in recent years. As the main motivation for vlogging is to interact with other vloggers, it is important to investigate the...
The Service-Oriented Architecture (SOA) paradigm promises to enable software vendors to compose software systems using services purchased from various suppliers. In this paper, we...
Jan Christian Lang, Thomas Widjaja, Peter Buxmann,...