This paper takes a pragmatic approach to the design of a task analysis support tool. Instead of proposing a new approach to analysis, it looks at the common requirements for provi...
In a Multiple User Interfaces (MUI) context, several models must be defined and adapted (tasks, user, .). Abstract models are progressively enriched in concrete models using patte...
This paper shows how information visualization techniques can be used to improve the effectiveness of task model representations. In particular, we discuss how fisheye and semanti...
Much information and knowledge work (with and without information technology) can be characterised as multitasking and interrupt driven. A whole host of characterisations and buzz...