This paper argues that there are two types of mobile phone user. The study focused on the interactional experience of mobile phone calls and text messages. The research involved 3...
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
Texting--using a mobile phone to send text messages--has become a form of mass communication. Building on studies that described how British teenagers have incorporated text messa...