CSCW
2011
ACM
13 years 6 months ago
2011
ACM
In this paper we describe how we moved from ethnographic study to design and testing of a Mixed Reality (MR) system, supporting collaborative troubleshooting of office copiers and...
PIMRC
2010
IEEE
13 years 9 months ago
2010
IEEE
Abstract--Troubleshooting of wireless networks is a challenging network management task. We have developed, in a previous work, a new troubleshooting methodology, which we named St...