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WELCOM
2001
Springer
111views ECommerce» more  WELCOM 2001»
14 years 3 months ago
User Modelling for Live Help Systems
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
Johan Aberg, Nahid Shahmehri, Dennis Maciuszek
UM
2001
Springer
14 years 3 months ago
User Modelling as an Aid for Human Web Assistants
This paper explores how user modelling can work as an aid for human assistants in a user support system for web sites. Information about the user can facilitate for the assistant t...
Johan Aberg, Nahid Shahmehri
AH
2008
Springer
14 years 5 months ago
A Scrutable User Modelling Infrastructure for Enabling Life-Long User Modelling
User Modelling is the core component for the majority of personalisation systems. By keeping a model for every user, a system can successfully personalise its content and utilise a...
Demetris Kyriacou
AH
2008
Springer
14 years 5 months ago
VUMA: A Visual User Modelling Approach for the Personalisation of Adaptive Systems
Current approaches to explicit user modelling are generally time consuming and tedious for the user. Oftentimes poor usability and overly long questionnaires deter the end user fro...
Melanie B. Späth, Owen Conlan
WWW
2006
ACM
15 years 4 days ago
Reappraising cognitive styles in adaptive web applications
The mechanisms for personalisation used in web applications are currently the subject of much debate amongst researchers from many diverse subject areas. One of the most contempor...
Adam Moore, Elizabeth J. Brown, Helen Ashman, Tim ...