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    CHI
    2009
    ACM
    109views Human Computer Interaction» more  CHI 2009»
    Undo and erase events as indicators of usability problems
    15 years 6 days ago
    Undo and erase events as indicators of usability problems
    Download  hci.stanford.edu
    One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
    David Akers, Matthew Simpson, Robin Jeffries, Terr...
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