Abstract--In this paper, we report on the performance of automatic speech recognition (ASR) systems on voicemail transcription. Voicemail is spontaneous telephone speech recorded o...
Mukund Padmanabhan, George Saon, Jing Huang, Brian...
Voicemail is a pervasive, but under-researched tool for workplace communication. Despite potential advantages of voicemail over email, current phone-based voicemail UIs are highly...
Steve Whittaker, Richard Davis, Julia Hirschberg, ...
This paper describes an alternative architecture for voicemail data retrieval on the move. It is comprised of three distinct components: a speech recognizer, a text summarizer and...
Konstantinos Koumpis, Charalampos Ladas, Steve Ren...