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    The implications of enterprise-wide pipeline management tools for organizational relations and exchanges
    14 years 3 months ago
    The implications of enterprise-wide pipeline management tools for organizational relations and exchanges
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    This paper explores the impact of enterprise-wide processes and technologies on group relations and exchanges. We examine the use of Customer Relationship Management (CRM) tools i...
    Melissa Cefkin, Jakita O. Thomas, Jeanette Blomber...
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