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21
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INTERACT
2003
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Human Computer Interaction
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INTERACT 2003
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Messaging And Formality: Will IM Follow in the Footsteps of Email?
14 years 1 months ago
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research.microsoft.com
: One virtue of instant messaging is informality. As messaging is used more in work settings, being able to consult an exchange later can be beneficial. However, archived communica...
Tracey Lovejoy, Jonathan Grudin
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