Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
Thomas R. Robbins, Terry P. Harrison, Deborah J. M...
This paper reviews statistical methods for analyzing output data from computer simulations. Specifically, it focuses on the estimation of steady-state system parameters. The esti...
In this paper, we propose a new asymmetric cryptographic algorithm (HOOD CRYPT) based on the Elliptical Curve Cryptographic approach. The algorithm describes how an orthogonal fre...
Robert Steven Owor, Khalil Dajani, Zephyrinus Okon...
The changing needs of healthcare provision around the world are forcing service designers and decision makers to adopt new tools in design and evaluation of processes. Apart from ...
Machine failure is often an important factor in throughput of manufacturing systems. To simplify the inputs to the simulation model for complex machining and assembly lines, we ha...
Lanting Lu, Christine S. M. Currie, Russell C. H. ...
There has long been a competition between simulation and optimization in the modeling of problems in transportation and logistics, machine scheduling and similar highdimensional p...
Developments in simulation methodology have been so successful that simulation methods are used in many different domains, and many of these applications are based on discrete eve...
Evaluation of user interface design is usually based on usability testing methods. In this paper we analyzed and described the user behavior in the form of the user model. The use...
The parametrization of business games benefits from the usage of a multi-tier architecture and software services. This paper shows that the multi-tier concept supports parametriz...
OLE Process Control (OPC) is an industry standard that facilitates the communication between PCs and Programmable Logic Controllers (PLC). This communication allows for the testin...
Michael Johnstone, Douglas C. Creighton, Saeid Nah...